Care Express
XAG Care Express offers priority drone repairs for eligible customers. Fast service, minimal downtime.
✅ What is Covered Under XAG Care Express?
- Accidental crashes, collisions, or impact damage.
- Unintentional water exposure (within protection limits).
- Battery or power-related failures not caused by improper charging.
- Motor, propeller, or landing gear damage from unexpected obstructions.
- RTK,GPS, or communication module failures (not due to unauthorized modifications).
- Structural damage affecting operational integrity.
❌ What is NOT Covered Under XAG Care Express?
- Intentional damage or deliberate misuse of the equipment.
- Crashes due to reckless operation or ignoring warnings.
- Damage caused by third-party modifications, or non-genuine parts.
- Failure to provide required logs or follow the Post-Incident Reporting Guide.
- Pre-existing damage before XAG Care Service activation.
📌 If your issue does not qualify for XAG Care Express, you may opt for a paid repair service through XAG Australia.