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Care Express

XAG Care Express offers priority drone repairs for eligible customers. Fast service, minimal downtime.

✅ What is Covered Under XAG Care Express?

  • Accidental crashes, collisions, or impact damage.
  • Unintentional water exposure (within protection limits).
  • Battery or power-related failures not caused by improper charging.
  • Motor, propeller, or landing gear damage from unexpected obstructions.
  • RTK,GPS, or communication module failures (not due to unauthorized modifications).
  • Structural damage affecting operational integrity.

❌ What is NOT Covered Under XAG Care Express?

  • Intentional damage or deliberate misuse of the equipment.
  • Crashes due to reckless operation or ignoring warnings.
  • Damage caused by third-party modifications, or non-genuine parts.
  • Failure to provide required logs or follow the Post-Incident Reporting Guide.
  • Pre-existing damage before XAG Care Service activation.

📌 If your issue does not qualify for XAG Care Express, you may opt for a paid repair service through XAG Australia.