
Service · $145/hr workshop rateA grounded aircraft
A grounded aircraft
is not a
support ticket.
It is a paddock that does not get sprayed. We hold parts, we hold loan units, and in season we hold a slot open — including for aircraft you bought somewhere else.
S.01Cover levelsAUD · excl. GST
Standard5 business daysturnaround
Workshop repair, parts at cost plus labour
Included
Priority48 hoursturnaround
Booked slot, loan unit subject to availability. Annual.
$1,200/ year
In-season24 hoursturnaround
Spray-window cover, guaranteed turnaround, loan unit held. Annual.
$3,400/ year

Workshop labour $145/hr, parts at cost plus handling. Hire customers carry 48-hour swap-out at no extra charge.
S.02Procedures5 documented
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